July 23, 2007
Two Examples of How a Little Thing Can Go a Long Way...
17 Ways to Develop an Unwavering Belief in Yourself,
Part 1... A Million-Dollar Daydream... and More.
** Two Examples of How a Little Thing Can Go a Long Way
By Adrian Newman, Founder of e-Wealth Daily
The key to being successful in any business (or in any part of
life for that matter) is to realize that you’ve made a mistake and
then do your best to correct it.
Recently, I witnessed an example of this in action and heard of
it happening to a colleague of mine. First, my story:
A few weekends ago, my family decided to have an outing by
the waterfront. There was a mini festival going on and there
was a booth for kids hosted by a wireless communications
company.
They had a small table and chairs with coloring books and
markers, stickers, and rub-on tattoos. My two-year-old
daughter was immediately drawn to the booth and spent the
next 20 minutes coloring away.
Fast-forward to the end of the day and my wife is about to put
some laundry in when she sees five or six marker stains on my
daughter's shirt. As she was treating the stains, she hoped that
the markers at the booth weren't permanent.
Well, they were permanent; and the shirt, which was brand-new, by the way, was ruined.
The next day I e-mailed the company not to complain, but just
to let them know that next time, they should remember to use
water-based markers, as I'm sure I wasn't the only parent whose
child had permanent stains on their clothes.
The response I got from the company was apologetic and
remorseful. They even sent me a gift card to a children's
clothing store to replace the shirt, plus other merchandise and
toys for my daughter to play with. And I'm not even a customer
of this specific wireless company! However, when it's time for
me to renew my wireless subscription, I'll definitely be giving
these guys a call.
The second example happened to a colleague of mine who was
out for dinner at a steakhouse franchise. Apparently, the
service was very slow and there were lots of complaints.
Seeing that this was about to get ugly, management decided to
send everyone free food, not only to quell their appetites, but
also to save business.
It worked, and the dining room settled down and everyone was
happy.
These are two great examples of how a little can go a long way
in turning a potentially ugly situation into a positive one. If that
wireless company decided to ignore my e-mail, they not only
would never have gotten me as a customer, but they would've
lost the word-of-mouth advertising I've been giving them to my
friends.
Same with the restaurant. They probably spent a total of $5.00
in free food to save dozens of customers from walking out and
never returning.
So remember, a little act of understanding and good service can
go a long way into creating a successful business and a
successful life.
** 17 Ways to Develop an Unwavering Belief in Yourself, Part 1
By Doug D'Anna, the "Hundred-Million-Dollar Man"
You can develop the ability to believe in yourself, regardless of
your current circumstances or state of mind. You can actually
teach yourself to stop struggling with the things you dislike in
your life, and positively believe that you are the master of your
destiny and in control of circumstances around you. It will take
a few techniques and a whole lot of practice, but I know you'll
get there.
Here are nine of my 17 ways to develop an unwavering belief
in yourself. I'll share the next eight with you on Wednesday!
- Accept and approve of yourself. Recognize your worth
and value. You were put on the earth to achieve something
great — you just need to find out what it is. Don't turn your back on what you are good at. If you are a writer or musician, for example, but don't feel that the life of an artist is a viable profession for you, then learn how to incorporate your talents into some part of your life. It may be a hobby or a side business that you want to pursue. Don't let your dreams die. If there's something you did that made you happy as a younger person, pick it up again. Maybe you wanted to hike across the country. Don't become an elderly person who spends their time lamenting, "I could'a, I should'a, I would'a." Make every day of your life count for something.
- Don't criticize your current life. If you don't like what's
going on, change it, but don't cut down what you're doing right now. Feel good that you understand you want change, analyze where it needs to take place, choose a different path, and act on your instinct by conducting your own scientific experiments. Resolve that tomorrow will be better without making today look ugly.
- Have unstoppable confidence. Move forward and push
aside your fears and self-doubts. Everyone has them, but it's amazing how progressively easy things become when you just jump that first hurdle. Fear is based in the past or the unknown. Recognize that the past is gone and what you need may lie just beyond that unknown. Think of your life as a journey. Arm yourself for whatever may lurk around the corner, and allow yourself the time to enjoy the scenery along the way.
- Embrace change and transition. Empower yourself to
learn all you can and reinvent yourself. What worked for you before is no longer the right approach. You are still the same person, but new and improved. You are more powerful, positive, and receptive to new things. You are willing to accept success unconditionally.
- Be heard. I don't mean to become brash and brazen
here. I mean that you have a valuable contribution to make to society, and you have a right to be heard. Learn to speak up. Voice your opinion. Let people see your strength and wisdom. Distinguish yourself by exuding an inner confidence that others will flock to and want to model.
- Look for the good in people. It's easy to see the bad, the
cynical, and the downside of the human race. But there is
always a silver lining, no matter how clichéd you think that
sounds. Where there is a negative, there is a positive; where there is a down, there is an up. Talk to people more, like I do, and get to know how people think and move. You'll be amazed at what you'll learn.
- Master your emotions. Don't let them master you
instead. Emotions are key to our existence, but they can often convolute the facts. Take time out to analyze a situation, get all the information you can, and then work toward a resolution. Reacting with retaliatory emotions gets you nowhere. It leads to wasted energy and time that could be put to better use.
- Have a sense of pride. Lose the professional victim
role. Do you want people to feel sorry for you, or to be awed by your confidence and your abilities? You will gain greater respect if you play the part of a fighter in life, someone who can get pushed down and have the tenacity to get right back up again and reinvent him or herself.
- Be in charge. Don't look to others to make the
transition for you, or it will never happen. Take your future
into your own hands and make your life spectacular. Actively seek the things you want and need in order to make your life better. Opportunity doesn't just fall into your lap, so you need to set yourself up for it, learn to recognize it, and grab ahold of it when it comes around.
** A Million-Dollar Daydream
By Michael Newman, the "Money Finder"
How many times have you done this?
You've just bought a lottery or raffle ticket and placed it in
your pocket. As you go about your day, you begin to really
think about that ticket — your ticket — as being the big winner.
You picture yourself surrounded by your family as the
flashbulbs pop and you shake hands with a guy in a suit and
receive your winnings.
And then the fantasy continues. You see yourself buying a new
home — maybe even a second home in the hills — and a new
car, and then treating your friends and family to a luxury
vacation.
It's easy for your imagination to run away with you when
you're thinking about massive riches and huge lottery payouts.
What I want to share with you today is that those daydream
fantasies can actually help you achieve the success you desire.
Now, picturing yourself winning the lottery may not help you
win... the odds are certainly not stacked in your favor.
However, using your imagination to visualize the outcome of a
pressing event in your life can help you come out on top.
Let me explain.
Say you have to make a big presentation to an investor. You've
practiced your pitch and have made sure all of your notes and
documents are in order.
The next thing you should do is visualize yourself giving your
presentation. Picture yourself in the meeting room, your suit
pressed and your head held high. And picture your entire pitch.
See the people you are presenting, and see the look on their
faces as they listen intently to what you are saying. Picture
yourself wrapping things up with a solid conclusion and then
shaking everyone's hand and laying out plans for your next
action steps.
You see, by visualizing this presentation you'll be even more
prepared for when the time comes. You and I both know that
once you've done something the first time, it becomes easier
and easier each time you do it.
This visualization exercise can be almost as effective as
actually doing the thing you are preparing for.
So before you take your next action steps to the success you
desire, take the time to do a little daydreaming. It could pay off
more than you'd imagine. |